Terms & Conditions

Last updated: September 2024

Introduction

Welcome to Serenity Flow Reiki (“we,” “our,” or “us”). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.

2. Services

We offer Reiki services through our website. Reiki is a form of energy healing and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

3. User Responsibilities

3.1 You must be at least 18 years old to book our services. We offer services for children, which must be booked by their parent or carer.
3.2 You agree to provide accurate and complete information when using our website and our services.
3.3 You are responsible for maintaining the confidentiality of your account information.

4. Booking and Cancellation

4.1 Bookings are subject to availability.
4.2 Cancellations must be made at least 48 hours before the scheduled appointment.
4.3 Late cancellations or no-shows incur a fee. Less than 48 hours’ notice will be charged at 50% of the session fee, and less than 24 hours’ notice will be charged at the full cost of the session.

5. Payment

5.1 Prices are displayed in Euros and include all applicable taxes.
5.2 Payment is due on attendance at your session, unless otherwise specified.
5.3 We use secure payment processing methods to protect your financial information.

6. Intellectual Property

6.1 All content on this website, including text, graphics, logos, and images, is our property and protected by French and international copyright laws.
6.2 You may not reproduce, distribute, or use our content without our express written permission.

7. Limitation of Liability

7.1 We provide Reiki services for general wellbeing purposes only.
7.2 We are not responsible for any adverse effects or complications resulting from our services.
7.3 Our liability is limited to the amount paid for the services rendered.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which can be found here.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of France. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the French courts.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at [email protected].